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Event Description

Online Rehab Clinic - Changing Rehab Outcomes. Should we change minds or context?

WEBINAR

Wednesday, 30 June 2021

12.30pm - 1.30pm AEST

Alison McLean, Head of Behavioural Research & Development (AIA Australia)

Nick Mingo, Customer and Behavioural Solutions Manager (Swiss Re)

1 point(s) – Business, Technical and Specialist cpd logo 1

Future-proofing claims and underwriting roles – a plan for tomorrow

Webinar

Wednesday, 14 July 2021

3.00pm-5.00pm AEST

Joanne Faglioni, Chief Claims Officer, Zurich

Marcelo Bertasso, Head of Underwriting and Claims,  PPS Mutual

Mick Jones, Manager Underwriting Quality and Training, TAL

Carola Moore, Head of Retained Client Claims, AIA

1 point(s) – Business, Technical and Specialist cpd logo 1

Post Covid Syndrome - Lessons from the UK

WEBINAR

Tuesday 20th July 2021

8.00am - 9.00am AEST

Chrissy Clark - Head of Clinical Services, HCB Group UK

1 point(s) – Business, Technical and Specialist cpd logo 1

ALUCA QLD: Predicting risk and managing different recovery trajectories

Executive briefing

Tuesday, 20 July 2021

12 noon arrival for lunch - event 12.30pm - 1.30pm

Dr Prue FitzPatrick, Orthopaedic Surgeon at Medilaw
Dr Kalesh Seevnarain, Occupational Physician
Marc D’Amico, Occupational Therapist and General Manager of WorkFocus Australia

1 point(s) – Business, Technical and Specialist cpd logo 1

CMG: Claims Automation & Global Insights

WEBINAR

Wednesday 28th July 2021

12.30pm - 1.30pm

Paula Bourke, Head of Underwriting and Claims at SCOR
Adam Edwards, APAC In-market Product Manager at FINEOS
David Mee, SCOR Data Analytics Actuary

1 point(s) – Business, Technical and Specialist cpd logo 1

ALUCA Legal Seminar: The Law on TPD Claims and Pro-Fair Requirements

Webinar

Wednesday, 4 August

12.30 PM - 1.30 PM AEST

Stephen Walsh, Barrister at Sir James Martin Chambers; Suzy Tay, Solicitor at STay Legal. Moderated by Catherine McAdam, Partner at Moray & Agnew Lawyers. 

1 point(s) – Regulatory Compliance cpd logo 3

The Health Benefits of Good Work

WEBINAR

Thursday 12th August 2021

12.30 - 1.30pm AEST

Mark Raberger, Head of Health at MetLife
Jackie Cumming, Senior Manager Claims at QSuper
Margo Lydon, CEO at Superfriend
Glenn Baird, Head of Mental Health at TAL
Simonie Fox, Head of Shared Value Partnerships at AIA

1 point(s) – Customer Care cpd logo 2

Why Customer Experience Matters - Lessons from TAL

Webinar

Tuesday, 24 August

12.30PM - 1.30PM AEST

Chris Kirby, Head of Customer Advocacy, TAL

1 point(s) – Customer Care cpd logo 2

Mandatory CPLI webinar Regulatory, Ethics & Professional Standards Update

Webinar

Thursday, 9 September 2021

12.30PM - 2PM

Nick Kirwan, FSC, Alph Edwards, Turks Legal 

2.5 point(s) – Regulatory Compliance cpd logo 3

2.5 point(s) – Professionalism and Ethics cpd logo 4

Peace of Mind in Turbulent Times: How to Survive COVID, Kids and Claims

Webinar

Wednesday 22nd September 2021

12noon - 1pm

Dr Joe Dunn
Medical Superintendent of Northside Cremorne Clinic

1 point(s) – General cpd logo 5