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Event Description

Non-Alcoholic Fatty Liver Disease

WEBINAR

Tuesday 28 February 2023

2.00pm - 3.00pm AEDT

Dr Yvette Pheiffer - Medical Officer, Medical and Health Services at Hannover Life Re Australasia

HOST:
Luke Rizkalla - Retail Underwriting Manager, AIA Australia

1 point(s) – Business, Technical and Specialist cpd logo 1

ALUCA IWD 2023 Forum

LIVE EVENT

Wednesday 8 March 2023

8.00am to 9.30am

Paula Bourke, Deputy CEO & Global Head of L&H C&UW Proposition and Innovation, SCOR
Suzi Leung, Chief Claims Officer, Zurich
James Hickey, Partner-National Leader, Deloitte 

Chair Amanda McKernan, CEO, ALUCA

1.5 point(s) – General cpd logo 5

Financial Wheel of Fortune and the impacts of a claim

WEBINAR

Tuesday 14th March 2023

12.30pm - 1.30pm AEDT

Srikumar Ravikumar
Forensic Account, Financial Health Manager, TAL

1 point(s) – Business, Technical and Specialist cpd logo 1

Advanced Customer Skills Micro-credential Course

VIRTUAL WORKSHOPS

Wednesday 15th March, 22nd March and 29th March 2023

TBC

Nick Mingo, Senior Solutions Innovation Manager, Swiss Re Asia
Elle Wright, Claims Specialist, Swiss Re Life & Health Limited Australia, New Zealand
Michael Browne, Customer Experience Leader, Swiss Re Life & Health Australia
Lisa McKellar, Claims Expert, Swiss Re Life & Health Australia

9 point(s) – Customer Care cpd logo 2

Rehab Watch: Understanding the Current Landscape of Rehab Services in Life Insurance

WEBINAR

Wednesday 29th March 2023

1.00pm - 2.00pm AEDT

Adam Bartley, Manager - Rehabilitation Services at MLC Life Insurance

Kieran Seenan, Recovery Specialist at MLC Life Insurance

Nathan Green, Rehabilitation Consultant at AIA Australia

Nathan Clarke, ARPA CEO (Q&A Session)

Alicia Gibbs, ALUCA Rehab Group Chair (Q&A Session)

1 point(s) – Business, Technical and Specialist cpd logo 1

ECG and Arrhythmias

WEBINAR

Wednesday 12th April 2023

2.00pm - 3.00pm AEST

Dr Paul Davis
Chief Medical Officer AU and NZ at RGA Reinsurance Company of Australia Ltd.

1 point(s) – Business, Technical and Specialist cpd logo 1

ALUCA Member Orientation: Making the Most or Your ALUCA Membership

WEBINAR

Wednesday 26th April 2023

12noon - 1.00pm AEST

Nicole Pettit: ALUCA Exec Manager

Lynley Hamblen: ALUCA Digital

1 point(s) – General cpd logo 5

Improving Customer Experience through technology, including AI and Machine Learning

WEBINAR

Thursday 18th May 2023

12.30pm - 1.30pm AEST

Adam Edwards, ANZ Account Manager, FINEOS

Samantha Lim, APAC In-Market Product Manager, FINEOS

1 point(s) – Customer Care cpd logo 2

Challenging Evidence

WEBINAR

Wednesday 24th May 2023

4.00pm - 5.00pm AEST

Dr John Schoonbee
Global Chief Medical Officer at Swiss Re

1 point(s) – Business, Technical and Specialist cpd logo 1

ALUCA AWARDS NIGHT 2023

AWARDS NIGHT

Thursday 8 June 2023

6.30pm - 10.30pm AEST