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Event Description

Keeping in the Loop with Group

WEBINAR

Wednesday 26th July, 2023

12.30pm - 1.30pm AEST

Elizabeth Haddow-Allen, Client Manager, TAL
Alan Tealby, Case Consultant, MLC Life Insurance

HOST
Taryn Cook, Bid and Implementation Manager, Zurich

1 point(s) – Customer Care cpd logo 2

Virtual Reality and Pain Education - Leveraging Technology to Improve Customer Outcomes

WEBINAR

Monday 28th August 2023

12noon - 1.00pm AEST

Ben Sheat
Reality Health

1 point(s) – Customer Care cpd logo 2

Intake 4 - ALUCA Academy Industry Certificate Claims Foundation

ONLINE COURSE

Starts Tuesday 29th August 2023

5 Modules

Intake 4 - ALUCA Academy Industry Certificate Underwriting Foundational

ONLINE COURSE

Starts Tuesday 29th August 2023

5 Modules

TPD Insights from ALUCA's TPD Working Group

Webinar

31 August 2023

01:00 PM - 02:00 PM

1 point(s) – Business, Technical and Specialist cpd logo 1

Overcoming Barriers to Wellbeing for Vulnerable Customers - A Study

WEBINAR

Tuesday 12th September, 2023

1.00pm - 2.00pm AEST

June Khaw - Rehab Consultant, Hannover Re
Rebecca Caratti - Provisional Psychologist, Altius Group

Hosted by:
Emma Greer - Technical Claims Consultant, ClearView
Melissa Andrew - Claims Quality Assurance Manager, Hannover Re

1 point(s) – Customer Care cpd logo 2

Understanding Lab Test Results

WEBINAR

Thursday 21st September 2023

1.00pm - 2.00pm AEST

Dr Warwick Benson, Consultant Medical Officer - Pacific Life Re

1 point(s) – Business, Technical and Specialist cpd logo 1

Momentum Conference 2023

Conference in Canberra at the QT

11-13 October 2023

QT Hotel in Canberra

AFCA - Claims Handling in Life Insurance

MEMBER ONLY WEBINAR

Wednesday 18 October, 2023

12.30pm - 1.30pm AEDT

Emma Curtis
Lead Ombudsman - Insurance, AFCA

1 point(s) – Regulatory Compliance cpd logo 3

2023 ALUCA CPLI Mandatory Regulatory Ethics and Professional Standards Update

MEMBER ONLY WEBINAR

Tuesday 24th October 2023

12.30pm - 1.30pm AEDT

Chritine Cupitt - CEO, CALI

Peter Riddell - Partner, TURKS

2.5 point(s) – Regulatory Compliance cpd logo 3

2.5 point(s) – Professionalism and Ethics cpd logo 4