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Webinars

AFCA Claims Handling with Life Insurance

Wednesday 18th October 2023

PRESENTED by:
Emma Curtis, Lead Ombudsman - Insurance

ALUCA CPD POINT: 1 REGULATORY

Understanding Lab Test Results

Thursday 21st September 2023

PRESENTED by:
Dr Warwick Benson, PacificLife Re

ALUCA CPD POINT: 1 BUSINESS  

Overcoming Barriers to Wellbeing for Vulnerable Customers - A Study

Tuesday 12th September 2023

PRESENTED by:
Rebecca Caratti - Provisional Psychologist, Altius Group

ALUCA CPD POINT: 1 CUSTOMER CARE

Virtual Reality and Pain Education

Monday 28th August 2023

PRESENTED by:
Ben Sheat - Reality Health
Mick Craven - EXPHYS
Aaron Bowes - IPAR
Hailey Buchhorn - APM

ALUCA CPD POINT: 1 CUSTOMER CARE

Keeping in the Loop with Group

Wednesday 26th July 2023

PRESENTED by:
Elizabeth Haddow-Allen, Client Manager TAL
Alan Tealby, Case Consultant, MLC Life Insurance

ALUCA CPD POINTS: 1 CUSTOMER CARE

Building Resilience to Boost your Wellbeing

Wednesday 19th July 2023

PRESENTED by:
Anthea Hickey, BPsych, MSc (Medicine), MPsych (Clinical) 
Ripples Consulting

ALUCA CPD POINT: 1 CUSTOMER CARE

Fireside Chat with CALI

Wednesday 28th June 2023

PRESENTED by
Christine Cupitt, CEO CALI
Amanda McKernan, CEO ALUCA

ALUCA CPD POINT: 1 REGULATORY

Weight Loss and How to Achieve It

Wednesday 21st June, 2023

PRESENTED by
Dr John O'Brien
Chief Medical Officer GenRe

ALUCA CPD POINT: 1 TECHNICAL

Challenging Evidence

Wednesday 24th May 2023

PRESENTED by:
Dr John Schoonbee
Global Chief Medical Officer at Swiss Re

ALUCA CPD POINT: 1 TECHNICAL

Improving Customer Experience through Technology, including AI and Machine Learning

Thursday 18th May 2023

PRESENTED by:
Adam Edwards, ANZ Account Manager, FINEOS
Samantha Lim, APAC In-Market Product Manager, FINEOS

ALUCA CPD POINT: 1 CUSTOMER CARE