Early Intervention and re-thinking the RTW hierarchy for Mental Health Claims
Join us for ALUCA's annual Rehabilitation PD day- a unique opportunity to enhance your practice through professional education, industry insights, and peer connection. This year's event explores the growing mental health crisis within the context of rehabilitation in Life Insurance, challenging participants to critically examine how the industry can better identify, respond to, and influence mental health outcomes across the claim lifecycle.
Hear from leading experts:
Alicia Gibbs, Swiss Re Alicia will set the scene by sharing her findings withRehabilitation Watch 2025, to examine what program‑level data tells us about how mental health customers actually move through the RTW hierarchy — and whether current referral practices are always supporting the safest and most sustainable outcomes.
Rebekah Raftopoulos, Benchmark Rehab Insights from a Rehabilitation professional in practice. What helping people return to work in the real world looks like.
Dr Timothy Doyle, MEDirect, Proof of Character Pty Ltd Principal Psychologist As the founder of a leading Australian provider of workplace psychological assessments, Dr Doyle will share clinical insights on the individual factors that can determine claim outcome and possible ways of allocating resources to address these issues.
Why Attend? Gain practical takeaways to strengthen early intervention pathways, address psychosocial risk factors and improve sustained recovery and return-to-work outcomes for your customers facing Mental Health conditions. There will also be the opportunity to connect with industry peers. Stay relevant. Stay informed. Stay connected.
Speaker/s
Alicia Gibbs, Claims Service Delivery Lead at Swiss Re Rebekah Raftopoulos, Rehabilitation Counsellor, Benchmark Rehab Dr Timothy Doyle, Clinical Psychologist, MEDirect, Proof of Character Pty Ltd
