
Join us for the third webinar in ALUCA’s Future of Claims 2026 series, The Claims Edge: People, Process, Progress. This session explores how the claims landscape has developed over time, the current generational make up of claimants and what this means for effective claims communication. Drawing on global experience, the webinar examines current claims-related technology capabilities, how different generations prefer to engage, what communication channels they are already using today, and how these trends translate into best practice across the Australasian life insurance environment.
Joshchem Padayachee
Head of the Life & Health Digital Business Accelerator
Hannover Re
This is an online event.
1 point(s) – Customer Care 