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Hear from AFCA Lead Ombudsman - Insurance, Emma Curtis about AFCA's experience with claims handling complaints, including current themes and common issues, and insights into AFCA's expectations of insurers.
Understand where the friction points arise in life insurance claims handling, based on AFCA’s experience with complaints, and hear AFCA’s observations about how the member experience can be improved.
Don’t miss this opportunity to hear direct from the regulator and improve your claims handling procedures.
This is a MEMBER ONLY WEBINAR
Emma Curtis
Lead Ombudsman - Insurance, AFCA
This is an online event.
1 point(s) – Regulatory Compliance 