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Event Description

Enhancing Customer Outcomes Through the Claims Process

WEBINAR

Wednesday 12th November 2025

12.00pm - 1.00pm AEDT

Vanessa Pirone, Vybe Consulting

1 point(s) – Customer Care cpd logo 2

ALUCA 2025 Annual General Meeting

MEMBER ONLY AGM via ZOOM

Thursday 20th November 2025

11.00am - 12.00pm (AEDT)

From Tough Talks to Trust: Mastering difficult conversations with biopsychosocial insights

WEBINAR

Thursday 12th February 2026

12.00pm - 1.00pm AEDT

Craig Jacobs: Founder & Director, Interplay Communications

1 point(s) – Business, Technical and Specialist cpd logo 1

Augmented Decisioning in Underwriting and Claims

WEBINAR

Wednesday 18th February 2026

12.00pm - 1.00pm AEDT

Stephen Connolly, Director, Business Development, UnderwriteMe

1 point(s) – Business, Technical and Specialist cpd logo 1

Mental Health and Return to Work: Lived Experience Insights from Income Protection Customers

WEBINAR

Thursday 26th February 2026

12.00pm - 1.00pm AEDT

Fiona Green, Clinical and Coaching Psychologist / Rehabilitation Consultant

1 point(s) – Customer Care cpd logo 2

International Women's Day Forum 2026

WEBINAR

Thursday 5th March 2026

12.00pm - 1.00pm AEDT

Katherine Gobbi, PIEF Board Member
Katrina Shanks, CEO, ANZIIF
Keely O’Brien, Council of Australian Life Insurers

Facilitator: Amanda McKernan, CEO, ALUCA

1 point(s) – General cpd logo 5

When Safety is Not a Choice

WEBINAR

Thursday 19th March 2026

12.00pm - 1.00pm AEDT

Madeleine Merriman, Senior Legal Counsel, AIA

1 point(s) – Business, Technical and Specialist cpd logo 1

The Product Development Process: A look behind the curtain

WEBINAR

Tuesday 24th March 2026

12.00pm - 1.00pm AEDT

Michael Richardson, Technical Product Consultant, RGA

1 point(s) – Business, Technical and Specialist cpd logo 1

ALUCA Member Orientation

MEMBER ONLY WEBINAR

Tuesday 31st March 2026

12.00pm - 1.00pm AEDT

Amanda McKernan - ALUCA CEO

Nicole Pettit - ALUCA

1 point(s) – General cpd logo 5

Translating Research and Ratings into Practical Underwriting Guidelines

WEBINAR

Thursday 16th April 2026

12:00pm - 1:00pm AEST

Dr Andreas Armuss, Chief Medical Officer, Asia-Pacific, Middle East, Africa, Munich Re

1 point(s) – Business, Technical and Specialist cpd logo 1